Jonna E

Usability testing

A smaller user-based evaluation of CSN's old web page. A group of ten people were chosen to fill a questionnaire and perform a small number of scenarios, designed to pinpoint critical issues with the current web page. The evaluation results were documented and presented according to type and severity rating.

The project was part of a larger university level course on user testing and evaluation, aiming to develop a toolkit for in-development testing.

Skills
User testing, user scenarios, test moderation & facilitation, ISO-compliance, quantitative data collection

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  • Image courtesy of csn.se.